FREQUENTLY ASKED QUESTIONS
Learn more about our services at Oakland Fencing & Landscaping Specialists and have your common queries answered.
Understanding Our Services and Processes
At Oakland Fencing & Landscaping Specialists, we believe transparency is vital to building trust with our clients. This FAQ page is designed to answer the most common questions we receive, providing insight into who we are, the services we offer, and how we operate. From initial consultation through to project completion, we prioritise clear communication and client involvement every step of the way.
With our extensive experience, we serve a wide range of locations across Essex and Suffolk. Our FAQ section will help you understand what makes our services unique in these areas. Whether you’re curious about the materials we use, the steps involved in designing your custom landscape, or how to maintain your new outdoor space, you’ll find all the details here.
Additionally, we cover essential maintenance tips to keep your outdoor investments in prime condition, ensuring longevity and aesthetic appeal. Whether you’re looking for fencing, paving, landscaping, or general aftercare information, our FAQ page is a go-to resource for all your needs.
About Oakland Fencing
& Landscaping FAQ
What Services Does Oakland Fencing & Landscaping Specialists Offer?
We provide fencing, paving, bespoke gates, decking, pruning and a range of landscaping services. All services are custom-designed and tailored for residential and commercial clients across Essex and Suffolk.
How Experienced Is Your Team?
We have over nine years of experience at Oakland FLS, with skilled craftsmen dedicated to providing top-quality, bespoke solutions.
Are Your Services Available for Commercial and Residential Clients?
Yes, we serve residential and commercial clients with tailored landscaping and fencing solutions to meet diverse needs.
For commercial clients, we take extra care to consider downtime and the impact our work can have on businesses or the surroundings.
Is Oakland FLS a Family-Run Business?
We are a family-run, independent business focusing on quality craftsmanship and customer satisfaction. Being family-run allows us to take extra time and care with each project, ensuring the outcome and process is delivered to our family standard.
What Makes Oakland FLS Unique?
Our attention to detail, custom-made solutions and commitment to working closely with our clients sets us apart. We take great pride in our completed projects and love seeing the smiles on our customers faces.
How Can I Contact Oakland FLS for More Information?
You can contact us through the following contact details:
Phone: 07470224252
Email: info@oaklandfls.co.uk
Or by filling out the form on our contact page.
Am I Able to Get a Free Quote?
Absolutely, you can request a free quote by submitting the form on our contact page. Clicking the “free quote” option under the service selection will help us identify that you’re looking specifically for a quote.
When contacting us regarding a free quote, please include as much information about the work you’re considering in the “message” field of the form as possible.
Additionally, if you’re looking for landscaping work, decking or another service where you have a specific area you want to work on, providing an image of that area can help us provide a more detailed estimate quote for the work.
Our Service Process
FAQ
What Is the Process for Starting a Project With Oakland Fls?
The process begins with an initial consultation to understand your project goals. We follow this with a custom design (where relevant) and a quote for the work. The quote will guide you through the project’s work, pricing and timeline. If accepted, we’ll begin working in line with the proposed timeline.
How Does the Design Process Work for Landscaping Projects?
Landscape designs can be slightly more complex than other services due to the surface area and complexity.
We take extra time during the consultation phase to work with our clients, their vision, and their budgets to ensure everything perfectly aligns with their requirements. From there, we look to use £D modelling to provide a visual representation of the project and to gain confirmation on a final plan.
Will I Be Involved in Every Stage of the Project?
Absolutely! We prioritise transparent communication with our clients, involving them throughout the process and ensuring they’re informed on any changes, delays or other important information.
Similarly, we value input from our clients at every step; we want to ensure your voice is heard.
Clients do, however, have control over how much involvement they want. Sometimes, projects are straightforward enough that the client may not need additional input or wish to be involved beyond what has been agreed.
How Long Does It Take to Complete a Typical Project?
Project timelines vary based on size and complexity. Providing a simple one-size-fits-all estimate isn’t an easy endeavour. However, during the initial consultation, we’ll provide an estimated completion date tailored to your requirements.
We can also discuss time-frames and how they can adjust based on unique circumstances, such as commercial downtime or busy periods wherein work may disrupt regular day-to-day activities.
We’re always looking to provide an easy, streamlined process for our clients.
What Materials Do You Use for Fencing, Paving, and Decking Projects?
Clients have a choice of high-quality materials, including wood, metal, and composite. These suit different aesthetics and durability needs.
If you don’t have a material in mind before your initial consultation, we’ll discuss the pros and cons of each, which would best suit your current home/commercial space and guide you on our recommendation.
Other elements, such as where your property is in Essex and Suffolk may alter our recommendation, such as coastal properties and accounting for local weather.
Can I Request a Custom Gate Design?
Of course! We specialise in creating made-to-measure bespoke gates handcrafted in our North Essex workshop. We build these to match your property’s style and security needs.
Areas We Serve
FAQ
What Areas Do You Serve?
Oakland FLS proudly serves Essex and Suffolk, including Colchester, Ipswich, Stowmarket, Bury St. Edmunds, and the surrounding areas.
Do You Work in Rural Areas of Essex and Suffolk?
Yes! We offer our services in both urban and rural areas, adapting our recommendations and solution to suit the specific needs of the different environments and properties.
Can I Request Services Outside of Essex and Suffolk?
While our primary service areas are Essex and Suffolk, we may consider nearby regions depending on the project.
Reach out to us via our contact page or give us a call to get more information.
Are There Specific Services More Popular in Certain Locations?
Fencing services are particularly popular in urban areas like Colchester – with custom fencing being our most popular. Rural regions like Suffolk often request landscaping and garden transformations.
How Do Local Weather Conditions Impact the Services You Offer?
We tailor our services to withstand local weather conditions, such as high winds in coastal areas or heavy rainfall. This ensures durable solutions across Essex and Suffolk that’ll last for years to come if maintained.
What’s the Process for Getting a Quote in My Area?
To receive a free quote for your area, please fill out the form on our contact page, ensuring to tick the “free quote” options under the service selection.
For a more detailed quote, please include as much relevant information as possible in the “message” field. Similarly, if you have an area you know you want to work on, providing an image can help us deliver a more detailed estimate.
General Maintenance
& Aftercare FAQ
How Do I Maintain My New Fence?
Regular cleaning and treating your fence with wood preservatives will help protect it from the elements. Once we’ve installed your new fence, we’ll provide specific, tailored maintenance tips for better aftercare.
What’s the Best Way to Maintain Decking in Essex & Suffolk?
Keeping your decking in top condition doesn’t need to be challenging. Clean regularly, treat with decking oil, and ensure proper drainage to prevent water damage, especially in rainy areas.
Sometimes, debris from use can cause water drainage problems, so it’s important to check over your decking regularly.
We have a detailed guide on cleaning composite decking that can help improve your aftercare.
How Often Should I Prune My Trees and Shrubs?
Pruning should typically be done once or twice a year, depending on the plant type and the season. We recommend pruning in early spring or late winter for the best results.
We’ll provide specific recommendations for your plants and surrounding fauna after we complete any landscaping or pruning projects.
To learn more about pruning, check out our comprehensive guide to healthy garden growth.
What Kind of Paving Maintenance Is Required?
Occasionally re-sanding and sealing may be necessary for block paving to prevent weeds and maintain a pristine look. In most cases, a simple clean and clearing of debris will help the longevity of your paving.
Regular checks will help you spot issues or maintenance requirements before they become an issue.
How Do I Maintain the Health of My Landscaped Garden?
Regular watering, fertilising and seasonal planting are necessary to maintain the beauty and health of your new landscaped garden. After completing a project, we’ll offer more tailored aftercare advice for your specific plants.
If you want to learn more about landscaping, check out our post on what is landscaping.
Does Oakland Fls Offer Maintenance Services After Project Completion?
Yes! We provide aftercare and maintenance services to help keep your outdoor spaces in excellent condition long after the project is completed.
